Frequently Asked Questions

Please select from the FAQs, below for more information.

You will be sent your login details via email from the Sir Stanley Matthews Foundation. Select the 'Login' button in the top right of the homepage. Enter your username, password and select the 'Log in' button.

If you forget your username or password, select the 'Login' button in the top right of the homepage and select the 'Forgotten your username or password?' link. Here you can submit a reminder using your username or email address.

If you are already registered to the site, an email will be sent to your email address, with instructions how to get access again.

The Sir Stanley Matthews Foundation will automatically enrol you onto the relevant courses on the site. Once you login, simply select the course to access the materials.

Yes. The Sir Stanley Matthews Foundation E-Learn platform is fully responsive, so you can login and view resources on your smartphone or tablet. All of the available courses are also HTML5 compatible and therefore can be viewed on any device.

Once logged in, if you click on your name in the top right-hand corner and select 'Grades' from the dropdown list. This will show a list of the grades you have achieved on course assessments.

To view a certificate for a course you have completed, first login to the site, select the course you would like a certificate for and click on the 'Certificate' link within the course menu.

If you have achieved the required pass grade, as stated in the assessment instructions, this will allow you to download a PDF of your certificate. This can then be printed or saved on your computer.

The feedback forms are not mandatory however, your comments are important to us. We would be grateful if you could take the time to complete the short questionnaires at the end of courses to support us with future development.

For all enquiries about course content or local education offers, please contact

If you need any technical support with using the site, please raise a ticket via our 'Online Helpdesk'

Our team work Mon-Fri 9.30am-4.30pm and aim to respond to your query within 24 hours.

For all enquiries about new course developments on Brook Learn, please contact